Frequently asked

Straight answers.

If it's not here, ask us directly on the support page.

Pricing & subscription

Is there really no subscription?+

Correct. $89 one-time, plus GST. No monthly fee, no annual renewal, no per-user pricing. We don't hold your card on file.

Do I get discounts for multiple tablets?+

Yes — 3+ tablets get 10% off, 5+ get 15%. Email us with how many you need and we'll send a quote same day.

Are software updates free?+

Yes. We push improvements to the app for the life of the tablet. No paywall on features.

Setup & use

How long does setup take?+

Under 5 minutes. Plug it in, join your wifi, add your staff names and photos. That's it.

Can I use my own tablet?+

The app runs on most modern Android tablets — email us and we'll help. But the whole point of Clock In Now is you don't have to think about it.

Does it need internet?+

It works offline and syncs when it reconnects. You'll never lose a clock-in because your wifi dropped.

Payroll & data

How does the data get to payroll?+

CSV export in the format Xero, MYOB and Deputy expect. The export is an easy to read, accurate spreadsheet that takes a couple of minutes to input into your accounting software.

Where is my data stored?+

On the tablet. If you want cloud backup, you can enable it in settings — free, no account required.

Tablets, updates & support

What if the tablet breaks?+

Your licence isn't tied to one device. Install the app on any other modern Android tablet with a clear front-facing camera and carry on.

What tablet do I need?+

Any modern Android tablet with a clear front-facing camera — 5MP or better is recommended so face-match stays reliable in normal shop lighting.

How do I get support?+

Email us via the support page. Real person, one business day. No call centre, no ticket queue.

Ready to get started?

One payment of $89. Your activation code arrives straight after checkout.

Buy — $89